I just want to take a moment to thank you both for making, quite possibly, the best experience with an auction house.
Delivery went beautifully and the care and packaging for both of the pieces was just exceptional.
You guys truly raise the bar for ultimate customer service and overall organization.
I look forward to finding some more treasures from you guy, and hopefully soon!
The framed lithograph arrived in great shape! Thanks for the well-done packing and shipping. It was a pleasure doing business with you.
Just to let you know that the three Lladro figurines (Menina, The Flamenco Singer and Tokens of Love) acquired from you during the auction of Jan 27th have arrived safe and sound to Winnipeg, Canada. The packaging was excellent. Thank you.
Jeff,
Anne and her new lion send you greetings from Connecticut. I never paid attention to how large this was. Just love it. The condition is amazing as was the packaging. Many thanks.
Hi Jeff,
Just emailing to say thank you very much, for my Scrooge mcduck figurine it arrived safe and sound he looks great. And the packaging was perfect. Thanks again! Warm regards.
Hello, I have just taken receipt of my purchase and wanted to email to thank you for a wonderful item and amazing all round service in packing and getting this to me so safely and quickly. I really look forward to participating in your future auctions.
Jeff,
Just want to say what a magnificent job of packaging your guys did.
Much appreciated and the items are great!
Everything arrived safe and sound, please let the people who packed my winning items know how much I appreciate their hard work and attention! Thank you also for a very nice auction. Happy New Year!
Hi Charly,
You won’t believe it but the jug turned up today, safe and sound. This is an extremely rare piece, so I was much relieved.
The reason why he arrived safe and sound is because he was packed beyond excellently. I do not know who packed this jug, but can you convey my sincere thanks and appreciation to them. That person does their job very well and there is a happy client literally on the other side of the world as a result. Thank you again
I did business with Lion and Unicorn, and with various other auction houses and galleries which are part of Live Auctioneers. In general most of them, if not all, were more than acceptable in their way of doing business and their attention to the customer.
However Lion and Unicorn was the most professional, the most attentive to the client and the most accessible. I dealt with this organization thorugh the phone, e-mail and the Live Auctioneers channels and it was alwasy a pleasure to deal with them. The description of the items up for auction was excellent, the auctions themselves were well carried out and they even facilitated the tranport of the items obtained by me to Canada (which can sometimes be less than simple). I expect to be doing business with Lion and Unicorn again in the future.
Dear Jeff,
Both Deb and I wish you and Aaron the very best of holidays, no matter how you celebrate. Truly, you have both been an absolute joy to work with. The best to the rest of your staff. Be safe out there in the world.